I hope I'm posting to the right newsgroup. Can someone explain exactly what "xdsl" is?
I've been using Verizon DSL for about four months now. Been very happy with it. Last month I was switched from 4.xxx ...... to 71.xxx ...... IP range. Don't know if this is relevant.
After a brief period of 373 kbps, I installed filters, and have gotten 1.5 to 1.6 mbps ever since.
However, in the past few days, my connection began dropping every 15 minutes or so. After that finally cleared itself up, for the past couple of days, surfing itself has been absolutely glacial. It has gone from lightening fast to a less than 33k level. When I do a speed test, both Verizon and third-party sites still report a "fast" connection at speeds ranging from1.4 to 1.6 mbps.
However, surfing itself is still unacceptably glacial. Websites barely load, when they do graphics take forever or barely show up. I don't understand it. I've cleared temp files, rebooted, reconnected ethernet cords, reconnected the modem, even hard coded the DNS servers to level3 (since this was touted as part of the problem). Nothing is working. I'm at the point of wanting to throw my hands up in the air and tossing my computer out the window, lol.
The usenet end doesn't seem to have changed. It's still fast. Problem is occuring on both IE and Firefox so I don't think it's browser related.
I've been reading reports that tech support is less than helpful, so I'm wondering if anyone else has experienced anything similar and how to handle tech support so I can zero in on solving my problem.
Thanks in advance, Larry