Wireless Problem Dell Notebook

The machine could be getting the 169.254.xxx.xxx, which means the O/S timed out trying to get a DHCP IP from the router and the O/S assigned the 169 IP to the NIC. The 169 IP will allow the machine to access other machines on the LAN but the IP will not allow the machine to access the Internet, because it's not using a DHCP IP from the router or the NIC has not been configured to use a static IP on the router.

So what IP does the machine have an IP from the router or the 169 IP, which you can check by using IPconfig /all at the DOS Prompt screen?

Either there is some kind of mis-configuration going on or the card is defective.

Duane :)

Duane

As I said in the original post it is getting an IP address form the Lan (from our DHCP server) 172.21.131.x and it can access our Corporate servers etc. The Connection to the Wireless access Point is fine and the wep key ect is working fine. It is when it trys to connect to the internet that it fails. Everything is OK when using the Ethernet Adapter and Ethernet Cable.

[POSTED TO alt.internet.wireless - REPLY ON USENET PLEASE]

What is the Gateway Address and Netmask? It would be helpful if you posted the entire output of IPCONFIG /ALL.

If you can pop the wireless card or whatever out of the Dell and put into another one and see if the problem follows, then it might be something with the wireless card.

Duane :)

The wireless Card is an internal card that can't be removed it is on an Intel Centrino Chipset.

As I have said the card itself seems to be working fine because it can connect to the Corp Lan / Wan

Here is the IPconfig

Windows IP Configuration

Host Name . . . . . . . . . . . . : AmitGarg Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : ltd.upstate.com

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont roller Physical Address. . . . . . . . . : 00-15-C5-04-98-D0

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . : ltd.upstate.com Description . . . . . . . . . . . : Intel(R) PRO/Wireless

3945ABG Network Connection Physical Address. . . . . . . . . : 00-13-02-1E-3F-60 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 172.21.131.1 Subnet Mask . . . . . . . . . . . : 255.255.128.0 Default Gateway . . . . . . . . . : 172.21.128.1 DHCP Server . . . . . . . . . . . : 172.21.128.21 DNS Servers . . . . . . . . . . . : 172.21.128.23 172.21.128.21 172.17.2.5 Primary WINS Server . . . . . . . : 172.21.128.21 Secondary WINS Server . . . . . . : 172.21.128.23 172.17.2.5 Lease Obtained. . . . . . . . . . : 05 April 2006 09:54:17 Lease Expires . . . . . . . . . . : 07 April 2006 09:54:17

You say it "won't connect to the internet" so what are the error messages or results of specific connections?

What happens in IE?

What happens if you go to a command prompt and ping

Page cannot be dispalyed. (for IE)

Ping

request timed out X 4

Ok and now if you tracert

(post the full result)

Have you consulted with your network admin to see if there is a restriction for example in the company firewall that would prevent your IP address from routing to the internet?

David.

Have you tried using the wireless connection (the laptop) at a free access wireless spot? I think some public libraries allow you to use their wireless connections.

This should help determine if it is a laptop problem! ;-) I will ASSuME that your laptop's firewall is not causing any problems!

Hi

I am the network Admin and there are no restrictions.

I just tested it with a usb wireless card and it worked without any problems. So I will be giving Dell a call very soon.

thanks for the help