Problems connecting to the internet with Linksys WCG200 router

Aug 19, 2008 4 Replies
E

Hi all.



I just received a Linksys WCG200 cable modem and router (see ftp://ftp.linksys.com/pdf/wcg200_ug.pdf) and I am trying to connect it to my Videotron cable-based internet connection. It seems that the modem can connect (Cable LED is green, status on the config page says that it is connected) to Videotron. I also can connect to the router both via the LAN cable and wirelessly. However, I am unsable to browse the internet.



My laptop's IP configuration is all set to automatic and I correctly receive an IP address via DHCP. Therefore I cannot see why I wouldn't be able to reach the internet. Does anybody have any ideas?



Cheers, Eric


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G

Are you getting an ip address on the wan side, from the cable modem?

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J

Your Internet Service Provider has to know the MAC for your new goodies. Call them and connected. JPS

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E

Ah, that may be it. Ok, I will give them a call.

Thanks!

Eric

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