At the end of my tether with Belkin wireless!!

that's just the setup that I have. wall socket goes to filter/spliter goes to (thin cable) goes to belkin router/modem goes to yellow (?ethernet) cable goes to pc. And all this is to setup the modem/router right? But doesn't the fact that my network card can receive the signal well mean that I have done this all properly and the problem should be:

If there is a signal that is being received, what do I have to do to get IE to accept it and therefore let me use the Internet?

Peter

P.Schuman wrote:

Peter, could I go back to my previous posting - you said that you had tried my list of suggestions and that everything worked up to step 6. I'm unclear what failed at step 6. Did you get a good connection or did that fail?

If you are not getting a connection to the router then the "double-screen" icon on the system tray will have either a small red X or a small yellow triangle next to it, and you will also not be able to open the router control panel. Is that what's happening? If so, try switching off your firewall, and then "repair" the connection (double-click two-screen icon, on "Support" tab, click "repair). Does that achieve anything? What firewall are you using?

If you are getting a connection to the router, but not connecting from the router to the internet, then the problem lies either with the router settings or the physical cable connection. Check that the cable from the routers ADSL socket, goes to a good phone filter (with no intervening extension cable). Check that the ADSL light (second from left) is showing solid green. If it is you have an ADSL connection; if not, your phone cabling is faulty somewhere. Next check that the Internet light (third from left) is showing solid green. If it is you are connected to the internet and something else is stopping communications (most likely the laptop firewall). If you have a solid ADSL light, but a flashing Internet light, then your user credentials are being rejected. Check that they match the standard pattern given in my previous post.

If none of that helps, post back again with answers to the following questions:

a) Does the "double-screen" icon have a red cross or yellow triangle next to it?

b) If you double-click the double-screen icon, then click "Support", what is the IP Address? What is the Default gateway?

c) Is the ADSL light on the router solid green or flashing?

d) Is the Intenet light solid green or flashing?

e) Does one of LAN lights on the router show solid green (first four lights from the right)?

f) Click "Start" > "Run". In the popup box type CMD then click OK. In the resultant DOS windows, type "ping

g) Are you using a separate firewall or "Internet Security" product? If so what is it? What is your anti-virus product?

If you can post back with those answers, we will be very close to a solution.

Good luck.

Hi, Konws how to use ping command? It'll help narrow down the problem.

ok - you are tending to mix several thoughts into a single sentence which is really making it really hard for everyone trying to help you !

simple and short descriptions -

wall socket --> splitter filter --> yellow cable --> router/modem DSL jack is this correct ? yes or no BTW - the yellow cable is NOT an Ethernet cable unless it has EIGHT pins at both ends ! So quit calling everything Ethernet.

What do you have connected to the four LAN Ethernet ports on the router ? are you directly connected to your PC ? with an 8-pin Ethernet cable ? yes or no

Does your PC get an IP address ? yes or no - what is it ?

Can you browse the router setup screens ? yes or no

What are ALL the LEDs showing on the router ?

Do you understand that the router has to "login" to the DSL provider, and that information must be configured/defined within the router setup screens using your browser merely as a tool ?

Sometimes Internet Explorer is trying to connect by modem and is ignoring the LAN. These steps should make sure IE is looking for a LAN connection.

With IE open, check it's connection settings: menu; "Tools">"Internet Options>"Connections" Tab

Make sure "Never Dial a Connection" is checked. Better yet, if it's not a problem, remove any dial-up connections from the list. Open "LAN settings" and select "Automatically Detect Settings"

Just a remote possiblity here since you already could connect to you router's setup page:

Steve

Yes this is the Belkin that I have. I have an ADSL line (that looks like a regular phone socket). I have a splitter/filter that goes into the wall socket and two lines come out. One goes to the phone and one to the Belkin. At present I'm having to use my external USB modem and so the line that should go to the Belkin is in fact going to the USB modem.

Peter

P.Schuman wrote:

a) Double screen icon does not have red cross or yellow triangle. b) Support is slightly different from the default address. Default is

Cheers Peter

William wrote:

This foesn't follow. Your PC will show a signal if its connected to the router. It doesn't matter if you have the router connected to the internet or not, your PC will still show a connection. It only knows its connected to the router.

The problem is with your router or connedction to the wall socket, or possibly with the connection from there to your ISP.

Since this doesn't work even with a wired connection,. this is probably the wrong group to continue the discussion. I suggest you talk to your ISP to check your line is ok, and hten ask in a home networking group.

OK. That implies that your laptop has a good connection to the router.

OK. 192.168.2.3 is the IP Address of your laptop, 192.168.2.1 is the IP address of the router. For completeness. I should have asked you to check the "Address type:" on the Support tab. This should say "Assigned by DHCP".

OK. That indicates that you have a good connection to an ADSL service (note: this just the connection to the ADSL line, not a sign-on to TalkTalk).

That's a (perhaps the) problem. Given that the ADSL light is solid, the Internet light will show solid green once you have correctly authenticated to TalkTalk. The fact that this light is out suggests you have not connected to the internet.

Your response is confusing. I was not asking about the WLAN light (although that should also be showing solid green). At the right-hand end of the router display there are four lights indicated by little icons of a computer. These equate to the four Ethernet sockets on the back of the router. I would expect one of these to be solid green (perhaps ocassionally flashing) and the other three should be out, The lit one should equate to the socket where you have connected the laptop.

OK. This reinforces the message from (d), and suggests that you are not connected to the internet.

You can probably switch the firewall back on. More sophisticated firewalls can block access to the internet, but the built-in firewall is unlikely to do this. AVG also is unlikely to be the problem.

Summary: From what you have posted, I believe that you have a good connection from your laptop to the router (but we can now double-check that). I believe that you are not achieving a connection from the router to the internet, and there are further steps below to try to resolve that.

One point (and pardon me for mentioning it) but you should disconnect the USB modem entirely whilst trying to connect with router, since only one device can connect to the broadband service at one time. Assuming that to be true, try the following:

A) To double-check that you have a good connection to the router, try the following: Click "Start" > "Run". In the popup box type CMD then click OK. In the resultant DOS windows, type "ping 192.168.2.1" (without the quotes) then press ENTER/RETURN. You should see 4 lines saying "Reply from

B) Assuming step 1 worked out - Open Internet Explorer, ignore the fact that the page may be blank, then in the address bar, type 192.168.2.1 then click Go or press Enter. You should see the Belkin logon screeen If not, post back with details.

C) Click the "Submit" button and you shoud then see the router Home page (lots of system details). In the "Internet Settings" part of the screen, check the settings: "ADSL Status" should show "Connected" but "WAN IP", "Default Gateway" and the two "DNS address" will probably all show 0.0.0.0

D) Click the "Setup Wizard" button at top left. The wizard will start - In step 1, tick the "daylight savings" box and set the time zone to "GMT +00:00 England", then click "Next" - In step 2, choose PPoA (second on list), then click "Next" - In step 3, enter your username (usually snipped-for-privacy@talktalk.net) and then enter your password into the two boxes (TalkTalk password is usually mixed alphanumeric). The user name should be entirely in lower-case, the password should match your documentation. Set the VPI/VCI to 0/38, then click "Next" - In step 4, select "Annex A" then click "Next" - Check the values on the final screen, then click "Apply".

E) Wait a couple of minutes, then go back to (or refresh) the router home screen. If you have successfully connected, you will see a green "Connected" at top right of the screen, otherwise you will see a red "No Connection". If you are connected, the "Internet settings" area should now show non-zero values for the items you checked at step C. If you are not connected, try clicking the "Connect" button, then wait 3-4 minutes and check again.

F) If the above does not produce a connection, then my diagnosis is that you are using the wrong username and/or password. Check the values that are used for your USB modem, they should be the same. If necessary, phone TalkTalk and ask them to confirm the username and reset the password, then go back through the setup wizard.

Let me know how that goes - good luck.

if you are on the USB modem - is that a dialup "telephone modem", or a DSL modem ?

If you are using the DSL line, then of course the physical DSL line works !!

Again, if you are using the DSL line, where and how do you specify your "login info" to the DSL authentication server ?

This would be the same info that you need to define in the router config so it can connect to the DSL server in place of your PC + USB modem.

forgot to ask - what's the model number of your USB modem - then we can understand what "modem" hardware you really have there....

Hi,is your modem/router model F5D7633-4 or similar? If so,a few tips I got from trawling the internet as the setup instructions are not very clear. Before I start rambling,I did not have to register my modem/router with my ISP.

John

HE SHOOTS HE SCORES!! GOOOOOOOOOOOAAAAAAAAAAAALLLLLLLLL!!

IT WORKS!

The only thing that was different to what I'd been doing was VPI/VCI to

Thank you very very much. And thanks to everyone for their help.

Happy Christmas Peter

William wrote:

No problem Peter,when I set my router up,I entered 0 in the VPI box and got 'Out of range' in a pop up box,so I entered 1 as a complete guess!

John