Our Panasonic installer is here getting our phone system and voicemail connected. So far it's been a frustrating ordeal to say the least.
Our installer tried to tell me in order to have voicemail on all phones with voicemail would have to have the FWD/DND light flash continuousely (KX-T7633). I told him no way would I accept "normal operation" to have flashing lights on the phones. Flashing lights means there's something that needs your attention. He then messed with it for an hour and came back and told me that he was able to get the light to stay ON steady. The phone is a kx-t7633. Does this sound right? Does this light have to be on in order to voicemail to work? Right now the Auto ANS light is on full time and I guess I undrestand that (for auto intercom answer). The light is stuck on which I guess is a system setting, but Is there a way to control the lights on these phones? I would prefer that there are no lights on unless you are using the phone. I can live with the Auto Ans, but really want to know about hte FWD/DND having to be on in order for voicemail to work.
I guess I'm asking because I'm trying to figure out if the installer has a clue. "He keeps telling me he's never been able to do it any other way", which to me is a signal that he's never reached out for help (like I'm doing now). One thing about being good at what you do is to understand that you dont' always know everything and sometimes a call to panasonic is a good thing. Afterall, panasonic makes these models "dealer only" installs, so there dealers need know what they are doing.
Also this morning, my voicemail light was on so I went into my voicemail (intercom, message button) (Is that the only way to do it? Can't it just be the message button like one would think?) After going into voicemail I deleted all of the test messages he left yesturday but the voicemail light is still ON GRRR... AND I can't get back into voidemail using "Intercom message" double GRRR.
He's coming back today, but I'd like to have a better undrestanding as to whether he has a clue.