Hello all, I'm an IT guy working for a mid-size company. I got to admit that I don't know much about telecommunication stuff. My company is using a NEC NEAX 2000 phone system, and my assignment is to write a phone accounting software package... So I contacted NEC and get their SMDR data format spec... Wrote the program... Now the software is complete and in beta testing... The only thing that I found not working right is the station number in the SMDR record not matching the actual extension number. For example, a station number 110 in SMDR data is actually mapped to phone extension number 119, while the station # 119 mapped to another extension, say 130, and so on. They don't seem to follow any patterns. My questions are, what exactly does the station # stand for? Is it different from the actual phone extension number? If so, how are they related together? When a new phone is added to the system, is there any way to assign the station number and/or extension number to that new phone? (Or how do new phones get added to the system?) If I can find the relationship between station number & extension number then I can modify the program to use extension number instead of station number. Thank you for any inputs. VHD.
16 years ago