I am looking for hardware which will allow me to automatically switch my outgoing line, hopefully managed over a LAN.
I have 20+ lines for outgoing calls. Based on the user logging into the computer, I would need to switch their outgoing line.
I don't know what this is called. I was told "Automatic Call Distributor", but based on my searches this seems like it has more to do with routing incoming calls, when I want to route outgoing calls to particular outgoing lines.***** Moderator's Note *****
I presume you mean you want to select an outgoing line based on the number being called, and in that case it's a fairly routine function available from all the major PBX vendors.
However, if you want to select a line based on the _user_ who (whom? I can never remember...) is _placing_ the call, no matter which number that user is dialing, then I'm a bit confused: please tell us why and what your goal is.
Bill Horne Temporary Moderator
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