We Forgot About the Most Important Job on the Internet [telecom]

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Content moderators are essential gatekeepers, but also our greeters, paramedics, law enforcers, teachers and curators.

By Annalee Newitz

Most of the internet is made of comments. Some are like the old-fashioned ones you can see accompanying this article online, but others take the form of memes, gamer live-streams, or even breaking news from people on the ground at a disaster scene.