That is something you cannot get. If you are too far from the CO to get DSL service, you will have to get something other than DSL service, such as ISDN or the like.
But the original poster was claiming that they would not get Verizon service because of Verizon's customer service, not because the service was unavailable.
Because you can pick up the telephone and talk to a real human being in the US who actually knows something about how the system works and how to fix it, rather than be constantly bounced from the telephone to the DSL departments like Verizon did to me for a month when I had what was clearly a line issue.
Verizon is providing the physical infrastructure, but Panix is providing the mail and news services as well as the support. And the support is the original poster's telecom issue.
--scott
"C'est un Nagra. C'est suisse, et tres, tres precis."