Our company just bought a new NEC DS2000. It was supposed to have
> caller id on the digital stations. It only gives the id occasionally,
> like 1 out of 20 calls.
> The installer said he'd have to order some daughter boards in order to > fix it.
> Is this common? Why do you have to fix new equipment right out of the
> box.? The telco has good equipment locally (SBC, now AT&T). Why do
> you have to patch equipment with add in boards to make it work the way
> it was supposed to work in the first place?
Check out
formatting link
. They sell this system direct and will have the configuration rules for it.