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Problem with the CDR Reports in Call Manager 4.1 [Telecom]

I am having a problem accessing the CDR Reports in Cisco Call Manager: I am an admin for Call Manager and also the Reports themselves.

What happens is when I go to the Cisco CallManager 4.1 Serviceability page and go to tools and then pick CDR Analysis and Reporting, I not only get the I.E. popup to log in, but I also get a windows popup screen. I put in my username and password in the popup and it keeps coming up many times. I have installed the latest java and uninstalled and reinstalled it several times. What can I do to get rid of the popup?

Reply to
Bryan
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Do you have any pop-up blocker installed? You may try disabling the pop-up blocker for that session only. You might try a different browser too. There was a bug which is related to version 4.3(0.40), I'm not sure if that helps.

Cisco bug ID CSCsg81459

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HTH

-- Raqueeb Hassan Bangladesh

Reply to
Raqueeb Hassan

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