Problem with the CDR Reports in Call Manager 4.1 [Telecom]

I am having a problem accessing the CDR Reports in Cisco Call Manager: I am an admin for Call Manager and also the Reports themselves.

What happens is when I go to the Cisco CallManager 4.1 Serviceability page and go to tools and then pick CDR Analysis and Reporting, I not only get the I.E. popup to log in, but I also get a windows popup screen. I put in my username and password in the popup and it keeps coming up many times. I have installed the latest java and uninstalled and reinstalled it several times. What can I do to get rid of the popup?

Reply to
Loading thread data ...

Do you have any pop-up blocker installed? You may try disabling the pop-up blocker for that session only. You might try a different browser too. There was a bug which is related to version 4.3(0.40), I'm not sure if that helps.

Cisco bug ID CSCsg81459

formatting link

-- Raqueeb Hassan Bangladesh

Reply to
Raqueeb Hassan Forums website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.