Does Ademco still run an after-hours support number for the Passpoint software? The one I have from three years ago no longer works.
I have a three year old Ademco Passpoint implementation that today started getting an error when you open the Event Browser. The error is:
Index out of date Table: c:\\ademco\\Passpoint Express/Data/ACSEVENT.DB
The above is strange for a few reasons, such as the changing of the backslash (\\) to a forward slash (/) in the middle of the path to the database file.
I don't find any kind of database repair tools in the Ademco install directory, so I have no idea what to do with this one.