Anyone out there with a good understanding of how it works?
Please let me know.
Symposium Call Centre Server
Dec 19, 2005
2 Replies
I could probably help answer a few questions. We have SCCS 5.0 with Web Client at our site.
~ Mike
snipped-for-privacy@yahoo.com wrote:
go to
formatting link
=> products & services => family => symposium => SCCS
there are several brochures & other tech docs you might want to read up on. briefly, the main feature is for contact center (skill based call routing), kinda like when you call airline tickets or tech support of some companies.. but there are lots of other features it can perform..
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