Hi folks --
We have a Strata DK40i with three Vonage lines, and a simple little Amigo II VM system attached. I have an employee who's going to be working off-site for quite some time, so I've been looking at options for getting their phone to forward through to their number.
I don't like "Call Forward External" because we'd probably need more lines, and I don't think I have the experience to get it set up in a secure way. Last resort, I think. So:
Vonage offers a free call transfer feature, just press "#90" and then the number and the caller is transferred -- perfect. But is there an easy way to get the system to do this? Preferably any time someone requests ext. 12 the system "plays back" that key series and they're forwarded and we're out of the loop. Can the Strata do this?
I assumed that the VM might be a good way too, but it's so cheap that it doesn't really offer custom programming options - it's pre-configured for the Strata and I can't access the codes. I even experimented with playing DTMF tones for "#90" into his outgoing message, but "#" is the key that the VM uses to end recording, so that didn't work either.
Any suggestions? I've run out of ideas...
Thanks very much,
-- Dave