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Routing on Nortel Norstar

Hi, I have a nortel norstar on which I am trying to do some outbound routing.

When someone dials a '91' for a long distance call. I want it to dial an access number. There is no need to enter a password, and the number picks up immediately. Everything works fine when I setup 9* to use Route002 which has an outdial number of XXXXXXX. However, inorder to get it to 'hit' that number I have to dial 9x where x is any random digit. After that things work correctly.

My questions are: A) How do I get it so that when I type '9' it goes to the outdial number? B) Can I route 91* and 911 seperately through the system? IE send

91xxxxxxxx out my outdial number but send 911 out the PRI as it goes now? And if so, how would I do that?
Reply to
Matt
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What I usually do is set it up as

911 route xxx 912 | another route 919
Reply to
KenW

Ok that works.. now next question is... how do I make it connect to my outdial number after typing in '9'?

Right now I have a route setup for 91 (not 911.. as that is dialed

9911). So when someone dials 91 it connects to our outdial LD provider. However... it now only sends 5701234567 (and no one).. so that works fine. But it DOESN'T work if I try routing everything out that way.. as the first digit gets cut off (now it's a 1 so that doesn't matter).
Reply to
Matt

The other thing I don't seem to be able to do is say route

91800 91877 91866 out ROUTE001 and route 91* out ROUTE002

It won't let me setup the routes because I assume the 1 conflicts.. ARG!

Reply to
Matt

Use a sheet of paper and write to whole thing down and fill in the "blanks":

911 route 001 912* | 917 route 002 919

----------------------------

91800 * route 001

----------------------------

91801* route 002 91802* route 002 | 91865*

---------------------------

91866 route 001

-----------------------------

91867 route 002 | 91876

--------------------------

91877 route 001

--------------------------

91878 | route 002 91899
Reply to
KenW

So wow... Now I remember why we are trying to get away from our Nortel. So you are saying I can't put in 91800* and then have a rule 91* that matches anything not matched by 91800.. wow... lame-o... oh well... if that's what I have to do.. guess I have to do it.

Reply to
Matt

Had one customer that use almost all of the 500 +/- entries.

Reply to
KenW

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