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RAN and MMail

Question, Can Meridian Mail play RAN messages for a queue? If so, where is in MMail is this configured?

Thanks

Reply to
Panchanka
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RAN can play while an ACD caller remains in queue, but to hear a Mail menu/announcement would require the caller to exit the queue.

Think of mail as an external recording and RAN as a real-time injected recording the caller hears.

I wish it could be done the way you were hoping too...

Reply to
GHTROUT

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