A few phones do not display "On Another Call"...


I have a Nortel Modular ICS 5.0 phone system with Norstar Voice Mail


Most of my phones will display the "On Another Call" message when the person you are calling is on 1 of the 2 intercoms for the phone. I have looked at all of the settings and can't figure out why just a few phones do not display this.

Can anyone help me???

Thanks, Joe Krocker

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Joe Krocker
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Will it just ring without saying "On Another Call"? Have you witnessed it happening or did a user tell you?

Joe Krocker wrote:

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