zonealarm problem

Every time I start my machine, zap pro says its has detected a new IP, the connection wizard guides me through until zap pro goes back to my system tray after I click on finish. How do I prevent zap pro from doing this at every boot up? I am on broadband.

Cheers

N
Reply to
DNA
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Get rid of ZoneAlarm and get Tiny Personal Firewall. It is so much better than ZoneAlarm

Reply to
Charles Newman

I forgot to say I am on Win 2000 pro

Reply to
DNA

Remove Zonealarm from your PC. You don't need it.

Use the Windows-Firewall.

Yours, VB.

Reply to
Volker Birk

doing this

V.B doesn't believe in software firewalls, but don't stay connected to broadband without a firewall of some sort. It sounds like you've got a corrupted database or bad install of ZoneAlarm. I'd disconnect the internet, and do an uninstall and re-install of ZA. Be sure to uncheck Load ZA at startup, and close all other running programs. Uncheck your Antivirus app on the startup tab if you have msconfig. (not familiar with Win 2000). Uninstall, Reboot and re-install. If it's still botched, check at the ZoneLabs community Forums. Lots of information there. Good Luck. charlie R

Reply to
charlie R

doing this

V.B doesn't believe in software firewalls, but don't stay connected to broadband without a firewall of some sort. It sounds like you've got a corrupted database or bad install of ZoneAlarm. I'd disconnect the internet, and do an uninstall and re-install of ZA. Be sure to uncheck Load ZA at startup, and close all other running programs. Uncheck your Antivirus app on the startup tab if you have msconfig. (not familiar with Win 2000). Uninstall, Reboot and re-install. If it's still botched, check at the ZoneLabs community Forums. Lots of information there. Good Luck. charlie R

Reply to
charlie R

Both cannot prevent spyware from sending your personal information across the Internet; both failed in our tests together with the rest of the "Personal Firewalls".

Both do not make a PC "invisible" or "stealth" in the Internet, as this is not possible at all.

Tiny "Personal Firewall" does not filter all network services in the default configuration, Zonealarm does. This point goes to Zonealarm.

Zonealarm is vulnerable to the SelfDoS attack, Tiny not. This point goes to Tiny.

Tiny "Personal Firewall" installs SYSTEM-Services, which open windows.

This is a gross error, because this breaches security. Tiny show here, that they never read Microsoft's design guidlines for system services:

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For a software, which should enhance security, this design flaw means the declaration of bankruptcy.

I'd not say, it is a good idea to use Zonealarm, though. I'd just shutdown the network servers which are running in Windows' default configuration, so no port filter is needed any more. Those tools could help:

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I'd use IPSec-filtering of Windows 2000, if I had to have a filter with this operating system. If this is too complicated to configure, perhaps I'd use Kerio, because this "Personal Firewall" was the least bad "Personal Firewall" in our test, though I'm not convinced of it at all.

Yours, VB.

Reply to
Volker Birk

It's possible that's caused by a corrupted database. Here is a "generic" set of instructions for refreshing/rebuilding a corrupt ZoneAlarm database:

[Please note that this will remove your program permissions and Local Zone settings, so you may want to make note of them. However, re-establishing them is a simple process. You will be prompted again for program access for all the applications that you use to access the local network or Internet.]

- Step 1. Open the ZoneAlarm program, go into the Overview Preferences tab and turn off "Load ZoneAlarm at startup".

- Step 2. If you are running Windows 95, 98, ME, or 2000, reboot your system into either Safe Mode or to a Command Prompt. The method is determined by your OS, but most systems will boot into safe mode by either pressing F8 at the beep or holding the CTRL key during bootup. You should now have no ZoneAlarm processes running on your system.

- Step 3. Open the Internet Logs directory (in 95/98/ME this will be "C:\\Windows\\Internet Logs", in NT and 2000 it will be "C:\\Winnt\\Internet Logs", in Windows XP it could be either of these folders), where you will find a file named "iamdb.rdb" and a file named after your computer with the ".ldb" extension. Delete both of these files. If "backup.rdb" exists, delete it also.

- Step 4. Make sure that you EMPTY your Recycle Bin BEFORE rebooting back into normal mode.

- Step 5. You will need to start ZoneAlarm manually. (Click "Start," "Programs," "Zone Labs" and either "ZoneAlarm" or "Zone Labs Security"). ZoneAlarm will start up again with a fresh database. Each program should ask for access again if the files were properly deleted.

- Step 6. Be sure to RECHECK the "Load ZoneAlarm at startup".

Reply to
dak

This problem was a bug in ZAP 6.0.631.002. If you're using that version (.002) then remove it and install the release after that (.003). It fixes the problem.

Reply to
Kerodo

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Well, neither can a firewall appliance, either. Tiny was designed to be the software equivalent of a hardware appliance. It blocks by application, and by port, but not by anything else.

Reply to
Charles Newman

"Charles Newman" wrote in message news: snipped-for-privacy@comcast.com...

So how is that equivalent to a FW appliance, since a FW appliance can stop traffic by port, protocol, IP or packet attribute or state inbound or outbound? Mind you here Charles, I am not talking about a NAT router for home usage.

Duane :)

Reply to
Duane Arnold

Thanks for the reply, I will try the uninstall method first.

N
Reply to
DNA

Perhaps, then Torsten's script instead of a firewall can help you:

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This script deactivates all servers/network services, Windows is offering, so you don't need a firewall to filter any more.

If you want a simpler option, maybe my tool here could help; it does the same for Windows 2000 and Windows XP SP1, what Torsten's script is doing for any Windows release:

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Yours, VB.

Reply to
Volker Birk

That's not true - I think, filtering network services is as good as shutting them down. And one of both _must_ be done.

I think, the Windows-Firewall is a good solution; there is packet filtering in Windows 2000 also, but it's a little bit complicated to configure (you have to deal with this "IPSec" stuff of Windows; this is it's name, in spite of the fact, that packet filtering has nothing to do with IPSec, though).

This is why I'm trying to help with tools to shut down Windows' servers:

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To the OP: *please* do use a packet filter _or_ shutdown your servers, _do_ _not_ _connect_ _your_ _PC_ _to_ _the_ _Internet_ _without_ _one_ _of_ those_ _two_!

Yours, VB.

Reply to
Volker Birk

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Good for you! Glad to hear it. Good job of researching the problem.

charlie R

Reply to
charlie R

Thanks to all who gave advice, I have it working now. I also found some info from pcanswers magazine

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Zone Labs Customer Care

This Information Applies to:

All ZoneAlarm Products

Summary:

If you want to fully uninstall ZoneAlarm, or if you received this from Tech Support.

Solution:

In order to completely remove ZoneAlarm from your system, please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step.

If you plan to reinstall, then before starting, please be sure to download the latest version. Note that a current valid license key is required to download ZoneAlarm Plus or Pro.

ZoneAlarm:

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ZoneAlarm w/Antivirus:
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ZoneAlarm Pro:
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ZoneAlarm Security Suite:
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Note for ZoneAlarm Premium product users: In order to download the latest version, you must have a valid key. To find out if your key is valid, click Overview -> Product Info. Your expiration date and time will appear directly underneath the license number (any key that shows "unlimited" is an illegal pirate license key). If your key is not valid, use the following link to renew:

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Be sure to install from an account with Administrative privileges, if your OS supports them.

Please do the following. If any of the steps below do not apply to you, or you are unable to perform the function listed, please CONTINUE to the next step.

Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is UNchecked. Close the program, then right-click on the ZA icon and select Shutdown.

REBOOT.

You should now have no ZoneAlarm processes running on your system.

Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to the security check.

WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode unless absolutely necessary. The program may not be able to make the proper registry changes in Safe Mode, thus generating errors after a reboot.

REBOOT.

To make sure that you can see the ZoneAlarm system files, if they are still on your computer:

a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears:

- In Windows 95, 98, 98SE: Click View -> Options (in Windows 98/98SE, this will be called "Folder Options"). Click the "View" tab, then click the "Show all files" radio button.

- In Windows ME, XP, 2000: Click Tools -> Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button.

b. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one.

c. When searching, be sure it searches ALL hidden files and folders (in XP: check Advanced search settings)

d. Click OK.

IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. We strongly suggest re-enabling the "Hide files and folders" feature once all ZoneAlarm files have been removed.

Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C :) or All Local Drives.

Type the following exactly and delete the folder:

zonelabs (under your SYSTEM or SYSTEM32 folder)

"zone labs" (under your Program Files folder)

"Internet logs" (under your Windows or WINNT folder)

Type the following exactly - delete files found in \\Windows or any subfolder below it, in your \\Temp folder, or in the Windows "Pre-Fetch" folder):

vsconfig.xml

vsdata.dll

vsdata95.vxd

vsdatant.sys

vsmon.*

vsmonapi.dll

vsnetutils.dll

vspubapi.dll

zaplus.*

zapro.*

zllictbl.dat

zlparser.dll

zonealarm.exe

zoneband.dll

vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!)

Make sure your Recycle Bin is empty (right-click and select Empty).

REBOOT

NOTE: If you received an error message upon deleting the files, or if the original programs remain in the Programs list, or if the problem persists after this, removing the files in Safe Mode will allow you to delete the files properly. Click Start, Help, and search for "SAFE MODE" for information specific to your system.

Now you should be able to get a clean install of the new version. Be sure to NOT use the old settings as this can cause further difficulties if the database is corrupt.

Reply to
DNA

problem.

Sorry, I've always used ZoneAlarmPro, so I can't help with comparisons. I can, however offer a possible solution. I learned from reading on the ZA forums, that sometimes, if the PC shuts down too fast, ZA doesn't get a chance to finish what it's doing, and this causes some settings to not be saved for next boot. You could try shutting down ZA manually, waiting a minute or two, and then rebooting or shutting down the PC.

Another thing to try- Use the custom button to configure cookies and mobil code, etc. When you've got it the way you want it, hit Apply, and OK out. When you've got all the settings the way you want it, do a backup of settings, and keep it in the ZA folder. Then you can restore the settings if something gets botched. Backup and Restore is on the Preferences tab in the Overview section.

One more thing, I run Win98. No longer supported, and newer versions freezing, and getting corrupted. I went back to 4.5.594, which rarely has any problems. A visit to Shield's Up shows all ports stealth, ( sorry, V.B. ). I really like ZAP for ease of configuration, and I'll stick with the familiar so song as it works. Hope this helps.

charlie R

Reply to
charlie R

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Thanks for the advice, but now whenever I re-boot the machine my cookie control & ad blocking sliders go to the bottom off positions, so I have to manually re adjust them after start up, how do I fix this?. What is your opinion on sygate pro & outpost pro firewalls & how do they compare feature wise to zap pro, especially program security, cookie /ad blocking & blocking java, javascript & active X?

Dee for N.

Reply to
DNA

compare

blocking &

rebooting

Apply,

versions

using

slightly slower

Below is the link to the version release history page at ZoneLabs. The 4.5.594 release may have fixed a problem with 2000. They were cranking out new releases pretty often for a while there, to fix problems reported. They never tell you about the bugs, but you can read about them on the forums. Good luck.

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charlie R

Reply to
charlie R

Well I am running 4.5.538.00 pro on a p3-450!! Previously I was using win98se with the same version, when I did a complete format & put on Win

2000 pro I did not have the stated problem(s) until a few days ago. I do not think it is a speed problem on shutdown as Win 2000 pro runs slightly slower on my machine than Win 98se did, but I upgraded to get a more stable version of Windows. I have tried the custom cookies & mobile code but I will try the backup of settings idea. I like zap pro for the same reasons & have used Steve Gibsons site to check for problems, got a clean bill of health as well. What was the last 4.5.xxx version since if I use that version it might help.

tia Dee

Reply to
DNA

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