WS-X6348-RJ-45 Card Problem

I recently purchased a replacement WS-X6348-RJ-45 card for my 6509 platform. When I slide the card into the chassis the card powers up, then after a minute or two it powers itself down. It does the same thing if the "power enable" command is issued. The log shows only the following output:

*Aug 6 11:06:44: %C6KPWR-SP-4-ENABLED: power to module in slot 7 set on *Aug 6 11:08:14: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (admin request)

I'm running IOS version 12.1(8b)E20 with 7 more of these same cards in the unit functioning fine. I've tested the slot with a known good card and it works fine. I have also moved the questionable card to known good slot and it does the same thing. At this point I either have a bad or incompatible card. The only reason I say incompatible is because of the hardware rev shown when I do a "show module" is quite a bit higher than the others as seen in the output below:

Mod Ports Card Type Model Serial No.

--- ----- -------------------------------------- ------------------

----------- 1 2 Cat 6000 sup 1 Enhanced QoS (Active) WS-X6K-SUP1A-2GE SAD041104EX 2 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL04493Z8M 3 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAD04310BW9 4 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAD04250183 5 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAD041600UT 6 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL04493Z8M 7 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL0808UPCW 8 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL0437186M 9 48 48 port 10/100 mb RJ45 WS-X6348-RJ-45 SAL04341PAV

Mod MAC addresses Hw Fw Sw Status

--- ---------------------------------- ------ ------------

------------ ------- 1 0030.9631.ebd4 to 0030.9631.ebd5 3.1 5.1(1)

6.2(2.113) Ok 2 0003.6c15.1aa0 to 0003.6c15.1acf 1.4 5.4(2) 6.2(2.113) Other 3 0002.fc62.2c10 to 0002.fc62.2c3f 1.1 5.3(1) 6.2(2.113) Ok 4 0030.b63a.cf10 to 0030.b63a.cf3f 2.1 5.4(2) 6.2(2.113) Ok 5 00d0.d3a1.9208 to 00d0.d3a1.9237 1.1 5.3(1) 6.2(2.113) Ok 6 0003.6c15.1aa0 to 0003.6c15.1acf 1.4 5.4(2) 6.2(2.113) Ok 7 000f.240b.89f4 to 000f.240b.8a23 9.0 Unknown Unknown Other 8 0001.9756.91d0 to 0001.9756.91ff 1.4 5.4(2) 6.2(2.113) Ok 9 0002.fc1c.a178 to 0002.fc1c.a1a7 1.1 5.4(2) 6.2(2.113) Ok

Mod Sub-Module Model Serial Hw Status

--- --------------------------- --------------- ---------------

------- ------- 1 Policy Feature Card WS-F6K-PFC SAD042702D9

1.1 Ok 1 MSFC Cat6k daughterboard WS-F6K-MSFC SAD041009E0 1.4 Ok

As you can see the card in question, card 7, is on hw rev 9.0 which is quite a bit higher than the rest. What I don't know is if this is the problem or if I have a bad card. I haven't been able to find a matrix on cisco's site saying what hw vs. sw revs.

Can anyone shed some light on this for me?

Thanks,

Mike

Reply to
Mike
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Mike,

Check the power available in your chassis. You may have not enough power to run the blade and phones.

Good luck,

Mike CCNP, CCDP, CCSP, Cisco Voice, MCSE W2K, MCSE+I, Security+, etc. CCIE R&S (in progress), CCIE Voice (in progress)

------ Headset Adapters for Cisco IP Phones

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Reply to
headsetadapter.com

Phoneswww.ciscoheadsetadapter.comwww.headsetadapter.com

Mike,

Thanks for the reply. No phones in use. Just using this unit for corporate LAN data traffic. This card was put in to replace a like card that had failed. The only difference is the HW rev.

system power redundancy mode = redundant system power total = 27.460A system power used = 22.940A system power available = 4.520A FRU-type # current admin state oper power-supply 1 27.460A on on power-supply 2 27.460A on on module 1 4.300A on on module 2 4.300A off off (admin request) module 3 2.390A on on module 4 2.390A on on module 5 2.390A on on module 6 2.390A on on module 7 2.390A off off (admin request) module 8 2.390A on on module 9 2.390A on on

Thanks,

Mike

Reply to
Mike

Hi Mike,

You may wish to investigate:

Troubleshooting WS-X6348 Module Port Connectivity on a Catalyst

6500/6000 Running Cisco IOS System Software

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Troubleshooting WS-X6348 Module Port Connectivity for Catalyst

6500/6000 Using CatOS

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Sincerely,

Brad Reese BradReese.Com Cisco Repair and Hardware Troubleshooting

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Reply to
www.BradReese.Com

You may wish considering updating to a more recent IOS version to see if the moudle is recognized.

The Unknown for firmware and Software can certainly indicate that IOS does not recognize the card.

It is curious that the hardware version has jumped up to version 9.0

Is this a new or a reburshed module ?

Reply to
Merv

What was the problem with the line card you replaced? Is it possible that the card was not bad and that it is the chasis (the backplane) that is failing? Just a thought.

Reply to
Steven B

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