PLATFORM_ENV 1 PWR Faulty internal power supply detected

Sep 15, 2006 3 Replies

Lately I have seen (the subject line of this message) error popping up in Cisco Works on our 3500 series switches. There doesn't seem to be anything wrong with the switch. We are running



Cisco IOS Software, C3550 Software (C3550-IPBASEK9-M), Version



12.2(25)SEE, RELEASE SOFTWARE (fc2)

Has anyone else seen this?



Do I need to worry about RMA'ng these switches?



Thanks in Advance.



There have been bugs with other Cisco devices erroneously generating these messages.

If you have a Cisco support contract, open a case with the Cisco TAC

The label on that physical power supply will have this Part Number:

34-0967-01

-------------------------------

PLATFORM_ENV 1 PWR Faulty internal power supply detected.

CSCse49694 Bug

This error message will no longer appear on a switch running Cisco IOS Release 12.2(25)SEE2 or later:

Sincerely,

Brad Reese BradReese.Com - Cisco Power Supply Headquarters

formatting link
Hendersonville Road, Suite 17 Asheville, North Carolina USA 28803 USA & Canada: 877-549-2680 International: 828-277-7272 Fax: 775-254-3558 AIM: R2MGrant BradReese.Com - Cisco Salary and Compensation Rates
formatting link

Thanks Brad and Merv. I kinda figured this was a code thing.

snipped-for-privacy@yahoo.com wrote:

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required