Somebody has given me a broken 2621 to look at. The router boots ok, but it does not show any of the interfaces. It has
2 fa's and 1 serial (WIC1T).
I put a new IOS on it, still no interfaces are showing.
Any suggestions?
Thx in advance
Dmc
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M
Merv
config the following if it i snot already
conf t logging buffer 10000 debug exit wri mem
Re boot router and post the output for the following commands:
term len 0 show version show diag sh log
D
dmc
hi, thanks for swift response, here is the info... ###### Router#sh ver Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Sat 02-Feb-02 03:36 by kellythw Image text-base: 0x80008088, data-base: 0x80989870
ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)
Router uptime is 0 minutes System returned to ROM by reload System image file is "flash:c2600-i-mz.122-5d.bin"
cisco 2600 (MPC860) processor (revision 0x100) with 94208K/4096K bytes of memory . Processor board ID JAE07470EHW (3515829974) M860 processor: part number 5, mask 2 Bridging software. X.25 software, Version 3.0.0.
32K bytes of non-volatile configuration memory.
Configuration register is 0x2102 ###### Router#show diag
00:00:03: %LINK-4-NOMAC: A random default MAC address of 0000.0c83.4ed6 has been chosen. Ensure that this address is unique, or specify MAC addresses for commands (such as 'novell routing') that allow the use of this address as a default.
00:00:04: %SYS-5-CONFIG_I: Configured from memory by console
00:00:07: %SYS-5-RESTART: System restarted -- Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Sat 02-Feb-02 03:36 by kellythw
00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold start #######
D
dmc
hi, thanks for swift response, here is the info...
###### Router#sh ver Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Sat 02-Feb-02 03:36 by kellythw Image text-base: 0x80008088, data-base: 0x80989870
ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)
Router uptime is 0 minutes System returned to ROM by reload System image file is "flash:c2600-i-mz.122-5d.bin"
cisco 2600 (MPC860) processor (revision 0x100) with 94208K/4096K bytes of memory . Processor board ID JAE07470EHW (3515829974) M860 processor: part number 5, mask 2 Bridging software. X.25 software, Version 3.0.0.
00:00:03: %LINK-4-NOMAC: A random default MAC address of 0000.0c83.4ed6 has been chosen. Ensure that this address is unique, or specify MAC addresses for commands (such as 'novell routing') that allow the use of this address as a default.
00:00:04: %SYS-5-CONFIG_I: Configured from memory by console
00:00:07: %SYS-5-RESTART: System restarted -- Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Sat 02-Feb-02 03:36 by kellythw
00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold start #######
M
Merv
If there are any WIC cards are network modules in the router, remove them then reboot and try the above show commands again.
Post results
D
dmc
There was 1 serial WIC1T, its now removed, here is the info:
############# Router#sh ver Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Sat 02-Feb-02 03:36 by kellythw Image text-base: 0x80008088, data-base: 0x80989870
ROM: System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1)
Router uptime is 2 minutes System returned to ROM by power-on System image file is "flash:c2600-i-mz.122-5d.bin"
cisco 2600 (MPC860) processor (revision 0x100) with 94208K/4096K bytes of memory . Processor board ID JAE07470EHW (3515829974) M860 processor: part number 5, mask 2 Bridging software. X.25 software, Version 3.0.0.
00:00:03: %LINK-4-NOMAC: A random default MAC address of 0000.0c83.4ed6 has been chosen. Ensure that this address is unique, or specify MAC addresses for commands (such as 'novell routing') that allow the use of this address as a default.
00:00:04: %SYS-5-CONFIG_I: Configured from memory by console
00:00:07: %SYS-5-RESTART: System restarted -- Cisco Internetwork Operating System Software IOS (tm) C2600 Software (C2600-I-M), Version 12.2(5d), RELEASE SOFTWARE (fc1) Copyright (c) 1986-2002 by cisco Systems, Inc. Compiled Sat 02-Feb-02 03:36 by kellythw
00:00:07: %SNMP-5-COLDSTART: SNMP agent on host Router is undergoing a cold star t Router#sh int Router#sh interfaces
Router#
M
Merv
Reboot into ROMMON mode (Ctrl-C) and enabling diagnostics
Capture the console output to see if any info is provided
#
rommon 2 > confreg
Configuration Summary enabled are: diagnostic mode load rom after netboot fails break/abort has effect console baud: 9600
do you wish to change the configuration? y/n [n]: y
D
dmc
Ok, tried that, here is output: ### reset
System Bootstrap, Version 12.2(7r) [cmong 7r], RELEASE SOFTWARE (fc1) Copyright (c) 2002 by cisco Systems, Inc.
Testing lower main memory - data equals address Testing lower main memory - checkerboard Testing lower main memory - inverse checkerboard Clearing lower 4K memory for cache initialization Clearing bss
Reading monitor variables from NVRAM
Enabling interrupts
Enabling instruction cache
Reading cookie
Initializing main memory
Sizing NVRAM
Initializing PCI subsystem
Exiting init
C2600 platform with 98304 Kbytes of main memory
rommon 1 >
M
Merv
I believe all of the interfaces are outboard of the host PCI bridge on a 2621 - so it could be the PCI bridge or the PCI bus that is defective
see Cisco doc:
formatting link
Are you a hardware technician?
C
ciscodagama
If the PCI bus or the bridge is indeed at fault, confirmation and/or more clues could be obtained by using the "show pci hardware" and "show c2600" commands.
Cisco da Gama
formatting link
D
dmc
Hi all,
Here is some more output... ###### Router#sh pci hardware XILINX Host-PCI Bridge Registers device/vendor ID = 0x401310EE status/command = 0x040001C6 PCI Slave Base Reg 0 = 0x00000000 PCI Slave Base Reg 1 = 0x00000000
PLD Status: PLD version information not available.
Router#
C
ciscodagama
Here is the output from this command from a functioning 2600 -
router# show pci hardware
XILINX Host-PCI Bridge Registers: Vendor / Device ID: 0x401310EE Status / Command: 0x040001C6 PCI Slave Base Reg 0: 0x00000000 PCI Slave Base Reg 1: 0x04000000
correctly programmed. It is possible that some error on the PCI bus caused IOS to not even initialize the base registers or the PCI subsystem at all. The vendor/device id seems correct, however. What seems surprising is that IOS was not more verbose about the errors it seemingly ran into at init time. I would expected have some error messages about any PCI issues.
Another thing in the init-time error messages you posted earlier is the message about using a random default MAC address. That error usually happens if the read-only device that has the base MAC address of the device is not being read correctly. It will be a EEPROM or a PLD or something like that. Perhaps that error is also somehow causing an init of the PCI subsystem to be skipped completely.
The "show c2600" indicates that there were no error interrupts and so that seems ok.
Cisco da Gama
formatting link
M
Merv
PLD info not being available is another indication of the problem
show c2600 from one of my lab routers shows the following:
PLD Status: Version string burned in chip: "B829052698" New version after next program operation: "B829052698" PLD family type: "2096" PLD chip ID: 0x0013 Device is programmable
M
Merv
Since the router is hosed at this point, it probably will not hurt to try to execute the
upgrade pld command
see
formatting link
NOTE: The WIC must be removed priro to executing this procedure