Hi, We use dual-line ephone-dn to enable the users to transfer calls and have conference calls.
The problem is that when the user is on a call and another call comes in it uses the second line and rings until the timeout and goes to voicemail. We want it to go directly to voice mail if the user is on a call.
Is this possible and if so how?
Thanks, Scotty
ephone-dn 6 dual-line number 3006 pickup-group 3086 label Test description 3006 name Test call-forward busy 3068 call-forward noan 3068 timeout 16 corlist incoming unrestricted no huntstop