Our reception number is directed to a Hunt Pilot, which points to a Hunt List containing a number of Line Groups. Ordinarily, users in the Line Groups can forward their phone elsewhere, and others can collect their calls using Pickup. However, when calls come in through the Pilot/List/Group, call forwarding does not work and the calls cannot be picked-up by another user. When the phone is set to forward, it no longer rings but the call is not delivered to the destination phone. Any ideas?
Thanks,
Mike