Cisco VPN Clinet Problem...

By the way, I have a PIX 515E/UR,

thanks jason

1st I would check to see if the local computer is running windows firewall. If it is running i would disable it. i would then check to see if remote desktop is enabled. If it is enabled i would check to see who has access to run remote desktop. you might want to create a security group called remote desktop and place only the people you want to have access. Hope this helps. Also what OS is running on the server and on the desktops.

Hi Jason,

Am I correct in thinking that the users are grouped together in offices and therefore using the same public IP address/es?

Regards,

Martin

The server is a Windows 2000 server. The clients all have Windows XP Pro. I have had all of the clients on the server before we installed the new PIX Firewall. I am just confused on why some people can get in, and some cant. It may be something on their router/firewall (likely a linksys or the like) that is not allowing the connection. I dont know though, becuase nothing has changed on the client side. I have just set up the PIX for VPN, and some work, and some dont. All of the users are part of the same vpn group.

Please let me know if you have any more suggestions.

Thanks Jason

Also, the clients are being authenticated on the Firewall, not on the Win2k server.

All of the users are set up the same on the pix, and in the same policy group.

Yes, that is correct. The users in the same office can connect for a minute until another user tries to connect....

What is the deal?

The problem could well be that your router at the user site does not know who the VPN protocols should belong to as it cannot differentiate between different users. i.e. the IPSec protocols do not use ports and therefore cannot be mapped to an internal user.

If you have recent PIX or IOS software acting as the VPN endpoint and the users have one of the latest VPN Client releases then you could have a look at using Nat Traversal on your concentrator device. This will use UDP encapsulation for the IPSec traffic and the site router will know who the packets belong to.

A PIX uses 'isakmp nat-traversal 20' to do this

and an IOS device later than 12.2(13)T will do it automatically, if not try 'crypto ipsec nat-transparency udp-encapsulation' to enable it.

You will need to make sure UDP 4500 is open in both directions too.

Let me know how it works out,

Martin

OK, if i understand right, i will do the following (it is a new PIX515E with 7.0 installed)

add these lines

isakmp nat-traversal 20 crypto ipsec nat-transparency udp-encapsulation (if needed) access-list 110 permit udp any host eq 4500 static (inside2,outside) udp 4500 4500 netmask

255.255.255.255 0 0

Is this all that i need to add in order for this to start working?

Do i add the access list to the same as the vpn setup?

Thanks Jason

Hi,

Almost, but the line 'crypto ipsec nat-transparency udp-encapsulation' is only an option for an IOS router as I didn't know what device you were using so you don't want it for the PIX.

You shouldn't need this line either as the PIX is the device that needs to receive the UDP 4500 traffic. : 'static (inside2,outside) udp 4500 4500 netmask

255.255.255.255 0 0'

If access-list is the ACL controlling your inbound traffic from the Internet then your line below should be ok.

Try just these two lines:

isakmp nat-traversal 20 access-list 110 permit udp any host eq 4500

Regards,

Martin

[NAT-T, PIX]

If the PIX is the VPN termination point, then only the first line, isakmp nat-traversal 20 is needed.

If you are trying to make a connection through a PIX to a VPN termination point that is internal, then if that server has a public IP that is not shared with any other machine:

: the static is needed for each of these cases

static (inside,outside) ServerPublicIP ServerPrivateIP netmask 255.255.255.255

: pptp, if that's what the internal server is handling access-list 110 permit gre any host ServerPublicIP access-list 110 permit udp any host ServerPublicIP eq 1723 : l2tp, if that's what the internal server is handling access-list 110 permit udp any host ServerPublicIP eq 1701

If the internal server is handling IPSec:

: ipsec, AH enabled and ServerPublicIP is the same as ServerPrivateIP access-list 110 permit udp any host ServerPublicIP eq 500 access-list 110 permit esp any host ServerPublicIP access-list 110 permit ah any host ServerPublicIP

OR

: ipsec, AH not enabled. ServerPublicIP does not need to be the same : as ServerPrivateIP access-list 110 permit udp any host ServerPublicIP eq 500 access-list 110 permit esp any host ServerPublicIP

OR

: ipsec. AH can be enabled or not. ServerPublicIP does not need to be : the same as ServerPrivateIP isakmp nat-traversal 20 access-list 110 permit udp any host ServerPublicIP eq 500 access-list 110 permit udp any host ServerPublicIP eq 4500

It does not hurt to combine these IPSec cases, into:

isakmp nat-traversal 20 access-list 110 permit udp any host ServerPublicIP eq 500 access-list 110 permit udp any host ServerPublicIP eq 4500 access-list 110 permit esp any host ServerPublicIP access-list 110 permit ah any host ServerPublicIP

If you are trying to make a connection through a PIX to a VPN termination point that is internal, and if that server has a public IP that is shared with any other machine, such as the outside interface of the PIX, you set things up differently. The below is written assuming that you are using the public IP of the PIX itself.

If you are using a different public IP for the server, but still shared with other machines, then in each 'static' command, for the word 'interface', substitute the public IP, and in each acl entry, in place of 'interface outside', substitute 'host' followed by the shared public IP:

(Note: PIX 6.x syntax; the port forwarding might be different in 7.0)

: if pptp is what the internal server handles static (inside, outside) udp interface 1723 ServerPrivateIP 1723 netmask

255.255.255.255 access-list 110 permit udp any interface outside eq 1723 netmask 255.255.255.255

: if l2tp is what the internal server handles static (inside,outside) udp interface 1701 ServerPrivateIP 1701 access-list 110 permit udp any interface outside eq 1701

: if IPSec is what the internal server handles:

isakmp nat-traversal 20 static (inside,outside) udp interface 500 ServerPrivateIP 500 netmask

255.255.255.255 static (inside,outside) udp interface 4500 ServerPrivateIP 4500 netmask 255.255.255.255 access-list 110 permit udp any interface outside eq 500 access-list 110 permit udp any interface outside eq 4500

An example of not using the PIX outside interface as the public IP for the server:

: if l2tp is what the internal server handles static (inside,outside) udp ServerPublicIP 1701 ServerPrivateIP 1701 netmask

255.255.255.255 access-list 110 permit udp any host ServerPublicIP eq 1701