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July 18, 2005, 7:45 pm
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I am not sure what is going on, but I'm working with a DR5 using a
StarTalk voicmail. I cannot seem to get the AA or CCR to answer line 6.
This is the only line I want answered by the CCR tree during the
I have set line 6 to:
AA - Y
Greeting Table - 1
Rings - 0
I set Greeting Table 1 to have CCR tree 1 - enabled.
I can't figure out what is preventing the line from being answered by
the CCR tree.
I think it must be in the phone system (not the voicemail system), but
I cannot track it down. One other item that may be relevant - if the
CAP doesn't answer, the call is transfered to another extension and
then back to the prime telephone if not answered.
Any help would be great.