A friend asked me to help a friend of hers set up Verizon DSL. By the time I got there, they had the DSL Modem connected. When I started going through the setup procedure, I realized that they didn't have the Westell modem installation CD. They had already discarded the box it came in, and they insisted there wasn't a CD in it, but who knows. Anyway, the bottom line is, they don't have the CD and they need the drivers. Naturally, I went to tech support on the Westell website, but if you go to their particular model of modem, it simply says that all tech support is provided through your ISP, blah, blah, blah, and it didn't have the drivers for download. I tried calling Verizon support on the phone, but I got fed up with the voice recognition Help, which couldn't even recognize the word, "YES". I tried going to the Verizon support web site, but again, it's an endless cycle of irrelevant questions, and I couldn't find anywhere where you could send them a simple request.
Her system barely meets the requirements for Verizon DSL with Win98 and a USB modem connection. The modem is Westell Wirespeed B90-220015-04. Can anyone help me locate the USB drivers for that model. I already tried using the drivers that Westell provides for model 220010, but they weren't recognized.
TIA, Natty