Verizon FIOS and Vonage - QOS and ports question

Mar 28, 2009 4 Replies

All -



First of all .... I apologize if this is off topic / or not the right group - but I am hoping that someone has the answer or can direct me to the answer.



I just switched from Comcast to FIOS.



I used to have linksys cable modem vonage motorola vt2442 phone lines, and 16 port switch that has all the computers, printers, NAS storage, access points, etc. Basically - with Comcast I was using the vonage router as a router and it was connected to my phones.



now



I have verizon actiontec modem/router/wireless access point vonage motorola vt2442 phone lines, and 16 port switch that has all the computers, printers, NAS storage, etc. Now basically - with Verizon FIOS, I have the 16 port switch connected to LAN port 1, and have the vonage motorola vt2442 connected to a LAN port 2, with only phones connected to the vonage motorola VT2442.



All is working well - as I assumed it would.



My question is ... are there any ports on the verizon actiontec router I need to open up to allow vonage to work correctly / better?



I swept thru the vonage help site, dsl reports, vonage forums. There was only some reference to "IF you were having problems - open these ports". There was no discussion regarding voice QOS for vonage device/router behind another router. Also - no discussion regarding two way communication needed for vonage updates or heartbeat communications / firmware updates, etc.



I called vonage tech support - and they knew less than the web site. They suggested putting the vonage motorola vt2442 in the dmz off the verizon actiontec router - but without any real rhyme or reason or explanation.



Any info would be greatly appreciated.


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I've been using Vonage since 2005 and have never opened any ports for it on my router.

Thanks - and to confirm - you have it behind another router - correct?

I have had Vonage since 2001 - but this the first time (not counting the original Motorola mta device they sent) that the vonage router is not prime.

Yes, I have it behind a Linksys WRT54GL.

Thanks. I have not had problems in the last 48 hours ... and I suspect the

20 mb down / 5 mb up ... will not put any undo load to affect QOS.

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