We just got Earthlink DSL service, installed it myself in a closet containing Verizon NIB (in an apartment) served by UTP our own Linksys router (wireless + 4 ports) for star-topology Cat5e home network Earthlink's Zyxel DSL modem Phone bridged block to star-topology Cat3 phone wiring to all phones Phone service is wired through the DSL/phone splitter dongle that Earthlink provided, and thence to modem (one Cat5e cable), and all the rest of the phones in the house (another Cat5e cable). Everything hooked up and connected without a hitch,
whenever the phone line is used (incoming or outgoing call) the DSL connection (ACT and DSL lights on modem) craps out. Once call is completed, the DSL light comes back on, but the router doesn't reliably reestablish the connection automatically though it will sometimes. Diagnostics performed at this point using Earthlink's Setup URL indicate that PPPOe fails. Power cycling the router only works occasionally, but the most reliable way to reestablish the connection is to power cycle both modem and router.
I realize that I should probably have a more expensive whole-house splitter, and I'm willing to buy one, but it surprises me that the DSL service quits, while there's no noticeable static on the phone line. So is the fix that simple, or do I have some networking hardware/software/protocol issue too?
Note: I didn't buy Home Network service from Earthlink (comes with the same router I had already, and costs another $8 per month). Is there something in that package that I "need to have" for DSL sanity?