I had SBC's DSL Pro plan (1.5Mbs) for the past 12 months @ $59.99/mo less $20.00 promo = $39.99 / mo. Got my bill today and I see that the promotional contract expired and I am getting billed the full $59.99. My previous experience (and other posters here) with SBC DSL had the promo price auto-renewing after contract expiration, but this doesn't seem to be the case with SBC anymore. Of course I never received an offer in the mail or otherwise asking me to re-up. More slimeball practices.
Now they offer the DSL Pro plan at 3Mbs for a mere $24.95/mo but make it near impossible for existing subscribers to get this offer. I spent 40 minutes on the phone with them last week, went through 4 CSRs and got transferred all over the country before I finally found a CSR that knew what to do.