Unable to connect to internet through wireless router

Assuming it also gets a DNS server address as well?

If your external pinging is being attempted by hostname, DNS not being set to DHCP on the client would cause these symptoms.

Any MAC address filters set up in the router perchance? Internet access restrictions/policies that may treat your laptop differently from the friend's laptop?

Does this laptop connect to other AP's without issue? If not, could be a problem with wireless card or the driver.

These things can drive a person nuts, so good luck!

I have a similar problem. I can get Email and Newsreader but not browse on any of three browsers.

I use Avast! anti virus and found that if I turn it off any browser can access the internet.

Talking to Avast now about resolving this. George C

It does get the DNS Server address

I'm pinging directly to the IP Address

There is no MAC address filtering on the router and the other security settings I've got on the router/laptop are ok - nothing that I can see that would specifically link the router to one client.

Not sure what AP means but have been unable to connect to the owner's wireless router either. I ruled out the wireless card because I could connect to the router and see the router's settings

I also kind of ruled this out because it is a brand new Sony laptop.

Thanks

Steve

This is a new laptop, that as usual has a trial version of Norton internet security on there, but this has not yet been set up so is still showing as disabled. Have had problems with Norton before on my own laptop and were only solved by uninstalling Norton. I didn't think this could be the problem though as it shows as disabled - though knowing symantec they probably stop you using the internet until you have infected your pc with Norton.

Thanks

Steve

Stranger things have happened.

Before I'd spend too much effort pulling additional hair out, I'd try to connect that laptop to another access point/router to verify that the wireless functionality is fully working. I've seen wireless cards that'd see networks but couldn't join, could join, but couldn't get an IP, could get an IP, but sstuff still wouldn't work.

When you ping -t for a few minutes, do you get significant packet loss?

I haven't done this for a few minutes, just the ping.. but when I have done it I haven't had any packet loss

Steve M

On 15 Mar 2007 07:45:56 -0700, snipped-for-privacy@gmail.com wrote in :

What does that mean? Please, _exact_ symptoms!

Can it access the router configuration interface?

Please post the _exact_ IPCONFIG output here.

Compare the IPCONFIG output of wireless against wired.

My WAG is that you're got security configured in the wireless router. My suggestion is to reset it to hardware defaults, and start over, turning on security only after your wireless is working.

I would double check this. To me "disabled" means that at some point it has been operational and no longer is. How long has the laptop been owned and is the period of time outside the "Activation" limits of NIS. I have heard of some people having problems because of this, one person had been playing with "Parental Controls" and when his activation time ran out found he could not access the web to get to the Symantec Site.

On Thu, 15 Mar 2007 18:07:50 +0000, kev wrote in :

Agreed. I would definitely remove it! Besides, better products are free (e.g., Avira AntiVir Personal Edition Classic, Grisoft AVG Free).