that email address is very personal and people/companies want very
> specific name -- but it is a disgrace that in Verizon there is no even
> one smart person that could explain to this powerful idiot the meaning
> of email address. Anyway -- what other options with decent ISP we
> have in NYC? Any recommendations?
Well, I will strongly recommend Panix, which will sell you DSL over Verizon's telecom infrastructure. Their customer service is amazingly good.
But there's no reason you need to use Verizon's mail service if you buy connectivity from them anyway.
scott