---------- begin response from Vonage Customer Service ----------
> Dear customer,
> In response to your email, we are supposed to be E911 compliant by the
> end of the summer.
> I hope I have answered your question and thank you for contacting > customer care.
> Sincerely,
> Kristen
> ---------- end response from Vonage Customer Service ----------
> [TELECOM Digest Editor's Note: That was their entire response? I guess
> technically, they are correct. FCC gave them all 90 days to comply, as
> of mid-May. So mid-June (1), mid-July (2) and mid-August (3) gets us
> to 90 days, around to approximatly the end of the summer. You'd think
> that Kristen might have elaborated on it just a little; but who knows,
> maybe the bosses told Kristen to avoid any conversations with
> customers on the topic while they (the bosses) try to worm their way
> into an extension of time, either formally or informally. Maybe they
> told Kristen to be most careful about saying anything which could be
> construed as a 'promise' or a 'commitment'. PAT]
Yes, that was the entire response. I thought it was lazy and ill-worded. But now that I think about it in the context of your comments, "we are supposed to be" might actually be *carefully* worded.