I currently use Vonage and I am thinking of switching to Packet8.
The functionality I need is quite simple. I need 4 phones. One central line. But this is the most important. I want people who call in to be able to route themselves by either their interest and or the name of the person they want. Can it do this?
ie
Press 1 for support (it then goes on a hunt through three extensions and then on to VM) Press 2 for Sales (it goes onto one extension and then onto voice mail) Press 3 for a name directory
Etc
Then route the call appropriately. Please any information is greatly appreciated.
Regards,
Chasman