here is the issue at hand guys, and sadly at certain point it *is* a bottom line issue...
i interviewed 4 security companies in my home. all stayed for near or over an hour. 3 were highly recommended independents which per some research had comparible (ie. within 15%) prices to the majors and lower cost monitoring. of the 4 only sales folks were really good IMHO, and that included ADT. one independent salesman was very cocky, telling me "what you HAVE to have" and much of it was actually a sell DOWN tactic to get his system in the price range of what he thought ADT would come in at, instead of what I really needed. i was very clear to all of them i was willing to pay for a complete permiter system and i knew it wouldn't be cheap.
of the 3 that were good 2 recommended wireless sensors (including ADT) although neither was clear on mounting issues for my design of windows and blinds rather both saying their installers "will find a way". the other recommended drilling of my new vinyl windows and voiding the warranty.
the worst issue sadly for me was price. of the 3 i liked ADT was $3400, the other two independents were $4300 and $4900. the cheaper independent was using the same ademco products as ADT and included less systems in the price, for example ADT was including two way voice AND phone control of the system, something that the independent wasn't. the highest price independent (and most recommended) demanded i install 8 fire detectors (despite my home already having 7), had HIGHER monitoring costs than ADT, a 2 times the cost service plan, but superior Elk hardware. one independent has monitoring costing 5 dollars less than ADT while the other was identical.
all and all i was disappointed in the independents. i expected their installation costs to be moderatly higher, the monitoring/service costs to be less, and their presentation to be way above a major national like ADT. in the end the customer service i received from ADT so far, although not perfect, has been the BEST of all 4, the equipment MORE extensive, and the price FAR less for installation and "competitive" for monitoring. while I was entirely prepared to WANT an indpendent system and WILLING to pay a higher installation cost for it... I was not prepared for such a price difference in the face of customer service to date that is inferior to my local ADT office.
i know this isn't the story nationwide and clearly there were more independents i could of interviewed, but at a certain point in time i need a darn system in the house. ;)