It's pretty similar to the Viking.
Whoo needs tech support anyway?...the ring coulda been induced tickler current...or you client dreaming :-)
I've been using DoorKing stuff for almost 20 years and Mike the tech is STILL freekin there :-) ... sometimes small companies are much better
| > Most excellent, easy to install. Handles up to two doors/gates, and you can | > add on a door strike module too. I've put in abt 10 in the last year. Good | > money too. | >
| > I put the module in the SWB along with my alarm wires. Double gang | > electrical box at the fd or gate...piece o'cake! Run it to the SWB because | > it's not a low voltage powered device, it has a 120v cord, so ya just plug | > the module into the SWB outlet and since your phones go to the swb your all | > done. I run a cat 5 to the FD or Gate...and your done. oh, yeah...no moving | > parts either. | >
| > Stainless or Bright Brass (sorta) | >
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| I've used this one also. Good product. Quality seems good. A Couple in | for about two years now. | | Two comments. If the power goes out, when it comes back up, the phone | rings as if someone is at the door. ( woke up my client in the middle | of the night) we couldn't figure out why it rang in the middle of the | night until he noticed clock blinking. | | Tech support consist of one guy (who I think is the owner, chief cook | and bottle washer too) who's not always in the office. Oriental, with | an accent and not too easy to understand what he's saying. | |