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Ademco Lynx Panel - Phone Troubles

Guys, A home owner pleading for some help:

Hey just curious if anyone has experience with Ademco Lynx panels and getting them to dial out from the standard phone jack on the panel.

Mine is all setup menu wise but it fails to dial out to the central monitoring station when testing. I tested the phone jack(standard), checks out okay. Plus we have tweaked the panel settings and triple checked them with the monitoring service. It's still not calling out....

Any help would be greatly appreciated. Thanks for reading my posting. Cheers!

-R

Reply to
Ricky C
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Terminals 2 & 3 are tip & ring to the street, 4 & 5 are tip & ring to the house...you probably have the phone line wired incorrectly

....or a programming error.

Reply to
Crash Gordon

THE STANDARD PHONE JACK IS HOUSE PHONES, DEAD WHEN DIALING THE CENTRAL STATION.

CONNECT YOUR PLUG TO THE CENTER OF THE RJ31 JACK

Reply to
Unlockit

Thanks for the responses guys. These are a great help.

So hardwire the phone to the terminal screws and forget the RJ31 jack, leave it empty?

Thanks, this is a HUGE help.

-R

Crash Gord> Terminals 2 & 3 are tip & ring to the street, 4 & 5 are tip & ring to the

Reply to
Ricky C

Thanks for the responses guys. These are a great help.

I think we tried that. Or do you mean the terminal screws in the center of the panel? Geez I feel like a dunce... ;-) A real Homer Simpson moment....DOH!

Thanks, this is a HUGE help.

-R

Reply to
Ricky C

Thanks guys....I feel like a dope. ;-)

I was just trying to use the RJ31 jack, thinking that would be enough to get it to call out. The install book said either the RJ31 or hard wire the phones to the terminal screws. Oh well, that's why you ask professionals and not the uncooperative manufacturer.

Thanks!

-Rick

Reply to
Ricky C

You can...the jack just makes it easier to disconnect should the alarm seize the line and not let go and you have to call 911 yourself. As a professional in a residential situation I wouldn't skip installing the rj where the homeowner can unplug it...different story for commercial though.

Reply to
Crash Gordon

Manufacturers wont talk to homeowners...they don't provide service or assistance to end users...nor should they, that's our job.

Reply to
Crash Gordon

Crash:

Yes, you are so right. Thanks a bunch for the help and expert advice.

-Rick

Crash Gord> Manufacturers wont talk to homeowners...they don't provide service or

Reply to
Ricky C

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