I recently installed a Vista 20P and everything was working fine until one of my two 6270 keypads went on the blink. I have another 6270 that is working fine and I have a 6160V that is also working fine. So my panel and connections are all in good working order.
The 6270 that is giving me a problem is going through its startup sequence and then gives the following message:
Software Version 1.0.10a Jan 12, 2005
Starting Keypad Profile Control Thread. RESET
It just freezes with the backlight on and the above message. I disconnected it from the panel and since these keypads will operate independently of the panel I applied 12v to the kepad with the same result. It never makes it to a point where it is even talking to the alarm system. I repeatedly tried connecting it to the panel and after several attempts I realized I was not going to get a different result.
My question is, is there a reset that I can use to put the keypad back into an unprogrammed (factory default) state? My fear is that the program in flash is somehow corrupted and I'm in perpetual restart. My second question is, is there a way to get a binary flash image of the software for the keypad and a download program along with schematics or pinout for a comm cable that I can reflash the memory in the keypad?
Thanks in advance for any assistance you can provide.