We have a meridian 11c with a music trunk. It provides music-on-hold for both internal and external calls. The phones are all Nortel M3904 digital phones.
Our users create conference calls using their phones and the PBX. When one of the participants in the conference call puts the call on hold, our on-hold music is played to all the conference participants to their great annoyance.
Is there a key sequence that allows a user to mute their session on the conference so the music-on-hold is not playing for everyone else on the call?