Nortel Option 11c

Nov 12, 2007 2 Replies

Hello,



I am familiar with day-to-day tasks on my pbx, changing names, phone types, new extensions etc...



But I need to make the following change to the config.



Frequently my users need to call people located in our Israel office. The phone systems between here and Israel are completely separate.



However everyone's phone number in Israel is 011-XXX-XXX-abcd



Where abcd is the users extension is Israel.



I want my users to be able to pick the phone and press 7 + abcd and then the pbx automatically dials Israel for them. Meaning the pbx dials 9 011 XXX XXX abcd.


9 = outside line.

Can anyone help?



Thanks.



Assuming you've got BARS and CDP:

7 = DSC -> RLI with DMI to delete 1 and insert 011 xxx xxx

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