New customer does not know his BCM password

May 05, 2006 4 Replies

Anyone know a way to retrieve or reset the BCM managers password without reloading?



This resets the supervisor password and a BCM 1000:

How do I reset the Voicemail Admin Password? To reset System Administrator Password

Feature 985

Press 9

Enter resetsmpswd (73738767793

Press yes

The system password will be reset to 0000

the 985 thing is to reset the voicemail massword. I think he is wanting the password to get into the BCM programming. If thats the case he will need to call Nortel. However there may be a way to do it from the serial connection...

the 985 thing is to reset the voicemail Password. I think he is wanting the password to get into the BCM programming. If thats the case he will need to call Nortel. However there may be a way to do it from the serial connection...

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