Yesterday the UPSes were complaining and the lights were flickering much more than usual at my house. Since I live off the side of a side street and it was cold, wet and icy I figured that the problem was external to my house. Rather than call the utility on a wet weekend I decided to do some troubleshooting.
Using a recording voltmeter I first checked between the phase conductors. Over several hours (and many UPS events) the fluctuations was 9 VAC. Certainly not enough to cause lights to flicker to the degree they were. Then I checked between each phase conductor and neutral. One leg showed a fluctuations of 23 VAC and the other 21 VAC. The highest recorded voltage was 146 VAC and the lowest 108 VAC. There were several 30 second intervals where the voltage stayed above 135 VAC. Obviously there was a problem with the neutral.
A crew came this morning and replaced the overhead service line to the pole. Squirrels (most likely) had chewed the neutral messenger wire down to one aluminum and one steel wire!
I had guessed that a connection in the meter base was loose but after checking that the service guy spotted roughness on the top of the messenger wire. The bad places where located where phase wires were on the bottom and a squirrel could sit and gnaw. These were easy to see with a pair of binoculars. There was not a 6' section without damage.
After the overhead service was replaced a test of phase to neutral with various loads shows fluctuations of 5 VAC or less between 125 VAC and
120 VAC. Much better.Something else to check if the UPSes beep...