Hi, I've got an HP desktop with Windows XP home. We've had it for a couple of years and have been using Juno Dialup for our internet. Just a couple of months ago, we bought Norton Internet Security 2005.
Not long afterwards, our internet was terrible. It would get on for about 1 minute or so, then it would be "connected" but I couldn't do anything on the net. The problem get worse to where it would get on for about 30 seconds.
I bought a new modem, an Intel something or other that had its own processor, not like the cheap one that came with the computer. The problem was fixed for about a day, then the it was back at first a minute, until finally to the point where I can't do anything. It says "connected at 36-49kbps" but very minimal data is recieved... (average In: 710 Out: 3100 bytes) it stays there for about 15 seconds then gets kicked off.
Knowing nothing else to do, I wiped the hard drive and reinstalled Windows, noton, then juno. The problem was fixed!... for a day. The next day it was back: get online, connected at ##kbps, nothing. Can't go anywhere, can't ping, can't get google, nada. 15-30 seconds later i'm off again.
I figured maybe it's the firewall blocking all my incoming data? I uninstalled Norton and it was fixed! I was on for about an hour, then got kicked off (doesn't happen very often, but it has happened in the past) and it thought nothing of it.
I tried to get on this afternoon and it was back. AARRRGHHH!
My best guess is that Norton installed something on one of my ports and when norton uninstalled it didn't delete it. I've run spybot multiple times, and Norton checks my computer EVERY time i install it.
Any help would be GREATLY appreciated! Thanks!