I am suddenly getting an error message on my PC using VPN Client (ver4.0.3) "Reason 413: User Authentication Failed". I am using the same Client and profile on my laptop and there it is working fine. I have tried removing and reloading the Client software on the PC but still get the same message. I notice that when I try to connect on my PC, I get prompted for Username and PIN instead of the Username and Passcode prompt on the laptop.
Obviously removing the software on my PC did not remove everything (I noticed that my profiles were still there). What file contains info that would cause it to ask for a PIN instead of Passcode and not allow me to log in? Any help would be appreciated.