NBX 100 Issues

I am having two problems with my NBX100 system. The first is that our fax machine behaves slightly differently than our phones. We have our dial plan set so that there is no need to dial a '1' before a 513 area code number because it is not considered long distance. This works great on our phones, however when sending a fax the '1' must be dialed before 513. The fax machine is on an analog converter, does this have anything to do with it? Any other reasons why this is not working?

The other problem is that we cannot get the dial plan to go to a different auto attendant at different times of the day (for example, one for business hours and the other for overnight).

Can anyone solves one or (hopefully) both of these issues for me? If you need any more information from me let me know.

Thanks!

Reply to
Alex Kuhl
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