Hi all,
I'm a Comcast user. This morning, I restarted my surf board modem in hopes of seeing a speed increase. Everything now appears to be working fine though I still haven't determined if my speeds have been upped; However, when I checked my modem log, I noticed what appears to be an error during the update process. I don't know how to interpret the log so thought I would post it here. As best as I can tell, it almost seems like they're trying to push the wrong version of software to my modem?
Any comments would be much appreciated. Thanks,
050127101826
4-Error X501.35 Unit Update Failed.
050127101826
8-Debug F502.1 Bridge Forwarding Enabled.
050127101825
4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
050127101825
4-Error X518.8 Unit Update - Invalid PKCS#7 file format
050127101825
8-Debug M570.2 Motorola CM certificate present
050127101825
8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration
050127101825
8-Debug F502.2 Bridge Forwarding Disabled.
050127101824
7-Information X500.0 Attempting Unit Update
050127101819
6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01
050127101819
8-Debug I503.0 Cable Modem is OPERATIONAL
050127101819
8-Debug F502.1 Bridge Forwarding Enabled.
050127101819
7-Information B401.0 Authorized
050127101818
8-Debug F502.3 Bridge Learning Enabled.
050127101818
8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
050127101818
7-Information B0.0 Baseline Privacy
050127101817
7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC
050127101817
8-Debug I500.3 DOCSIS 1.1 Registration Completed
050127101817
7-Information I500.5 Attempting DOCSIS 1.1 Registration
050127101817
7-Information D509.0 Retrieved TFTP Config File SUCCESS
050127101817
7-Information D507.0 Retrieved Time....... SUCCESS
************
7-Information D511.0 Retrieved DHCP .......... SUCCESS
************
5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************
4-Error D530.8 DHCP - Invalid Log Server IP Address.
************
5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************
7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************
7-Information T500.0 Acquired Upstream .......... SUCCESS
************
8-Debug T503.1 Acquire US with status OK, powerLevel 52, tempSid 286
************
8-Debug T505.0 Acquired Upstream with status OK
************
7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS
************
8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6
************
7-Information I510.0
*** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH
050123172225
4-Error X501.35 Unit Update Failed.
050123172225
8-Debug F502.1 Bridge Forwarding Enabled.
050123172224
4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
050123172224
4-Error X518.8 Unit Update - Invalid PKCS#7 file format
050123172224
8-Debug M570.2 Motorola CM certificate present
050123172224
8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration
050123172224
8-Debug F502.2 Bridge Forwarding Disabled.
050123172223
7-Information X500.0 Attempting Unit Update
050123172218
6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01
050123172218
8-Debug I503.0 Cable Modem is OPERATIONAL
050123172218
8-Debug F502.1 Bridge Forwarding Enabled.
050123172218
7-Information B401.0 Authorized
050123172217
8-Debug F502.3 Bridge Learning Enabled.
050123172217
8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
050123172217
7-Information B0.0 Baseline Privacy
050123172217
7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC
050123172217
8-Debug I500.3 DOCSIS 1.1 Registration Completed
050123172217
7-Information I500.5 Attempting DOCSIS 1.1 Registration
050123172217
7-Information D509.0 Retrieved TFTP Config File SUCCESS
050123172217
7-Information D507.0 Retrieved Time....... SUCCESS
************
7-Information D511.0 Retrieved DHCP .......... SUCCESS
************
5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************
4-Error D530.8 DHCP - Invalid Log Server IP Address.
************
5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************
7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************
7-Information T500.0 Acquired Upstream .......... SUCCESS
************
8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286
************
8-Debug T505.0 Acquired Upstream with status OK
************
7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS
************
8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6
************
7-Information I510.0
*** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH
050123170447
8-Debug F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address.
050123170447
4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full.
050123170258
5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
050123170258
4-Error B556.0 Received SA-Map Reject(4-B) error code 8
050123170258
7-Information B601.0 SA Map State Machine Started
050123170151
4-Error X501.35 Unit Update Failed.
050123170151
8-Debug F502.1 Bridge Forwarding Enabled.
050123170150
4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
050123170150
4-Error X518.8 Unit Update - Invalid PKCS#7 file format
050123170150
8-Debug M570.2 Motorola CM certificate present
050123170150
8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration
050123170150
8-Debug F502.2 Bridge Forwarding Disabled.
050123170149
7-Information X500.0 Attempting Unit Update
050123170144
6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01
050123170144
8-Debug I503.0 Cable Modem is OPERATIONAL
050123170144
8-Debug F502.1 Bridge Forwarding Enabled.
050123170144
7-Information B401.0 Authorized
050123170143
8-Debug F502.3 Bridge Learning Enabled.
050123170143
8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
050123170143
7-Information B0.0 Baseline Privacy
050123170143
7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC
050123170143
8-Debug I500.3 DOCSIS 1.1 Registration Completed
050123170143
7-Information I500.5 Attempting DOCSIS 1.1 Registration
050123170143
7-Information D509.0 Retrieved TFTP Config File SUCCESS
050123170143
7-Information D507.0 Retrieved Time....... SUCCESS
************
7-Information D511.0 Retrieved DHCP .......... SUCCESS
************
5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************
4-Error D530.8 DHCP - Invalid Log Server IP Address.
************
5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************
7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************
7-Information T500.0 Acquired Upstream .......... SUCCESS
************
8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286
************
8-Debug T505.0 Acquired Upstream with status OK
************
7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS
************
8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6
************
7-Information I510.0
*** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH
050123164837
8-Debug F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address.
050123164837
4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full.
050123164503
4-Error X501.35 Unit Update Failed.
050123164503
8-Debug F502.1 Bridge Forwarding Enabled.
050123164502
4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
050123164502
4-Error X518.8 Unit Update - Invalid PKCS#7 file format
050123164502
8-Debug M570.2 Motorola CM certificate present
050123164502
8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration
050123164502
8-Debug F502.2 Bridge Forwarding Disabled.
050123164501
7-Information X500.0 Attempting Unit Update
050123164456
6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01
050123164456
8-Debug I503.0 Cable Modem is OPERATIONAL
050123164456
8-Debug F502.1 Bridge Forwarding Enabled.
050123164456
7-Information B401.0 Authorized
050123164455
8-Debug F502.3 Bridge Learning Enabled.
050123164455
8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
050123164455
7-Information B0.0 Baseline Privacy
050123164455
7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC
050123164455
8-Debug I500.3 DOCSIS 1.1 Registration Completed
050123164455
7-Information I500.5 Attempting DOCSIS 1.1 Registration
050123164455
7-Information D509.0 Retrieved TFTP Config File SUCCESS
050123164455
7-Information D507.0 Retrieved Time....... SUCCESS
************
7-Information D511.0 Retrieved DHCP .......... SUCCESS
************
5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************
4-Error D530.8 DHCP - Invalid Log Server IP Address.
************
5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************
7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************
7-Information T500.0 Acquired Upstream .......... SUCCESS
************
8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286
************
8-Debug T505.0 Acquired Upstream with status OK
************
7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS
************
8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6
************
7-Information I510.0
*** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH
050123161137
4-Error X501.35 Unit Update Failed.
050123161137
8-Debug F502.1 Bridge Forwarding Enabled.
050123161136
4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
050123161136
4-Error X518.8 Unit Update - Invalid PKCS#7 file format
050123161136
8-Debug M570.2 Motorola CM certificate present
050123161136
8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration
050123161136
8-Debug F502.2 Bridge Forwarding Disabled.
050123161135
7-Information X500.0 Attempting Unit Update
050123161130
6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01
050123161130
8-Debug I503.0 Cable Modem is OPERATIONAL
050123161130
8-Debug F502.1 Bridge Forwarding Enabled.
050123161130
7-Information B401.0 Authorized
050123161129
8-Debug F502.3 Bridge Learning Enabled.
050123161129
8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully
050123161129
7-Information B0.0 Baseline Privacy
050123161129
7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC
050123161129
8-Debug I500.3 DOCSIS 1.1 Registration Completed
050123161129
7-Information I500.5 Attempting DOCSIS 1.1 Registration
050123161129
7-Information D509.0 Retrieved TFTP Config File SUCCESS
050123161129
7-Information D507.0 Retrieved Time....... SUCCESS
************
7-Information D511.0 Retrieved DHCP .......... SUCCESS
************
5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response
************
4-Error D530.8 DHCP - Invalid Log Server IP Address.
************
5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1
************
7-Information D0.0 DHCP CM Net Configuration download and Time of Day
************
7-Information T500.0 Acquired Upstream .......... SUCCESS
************
8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286
************
8-Debug T505.0 Acquired Upstream with status OK
************
7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS
************
8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6
************
7-Information I510.0
*** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH
050123160226
4-Error X501.35 Unit Update Failed.
050123160226
8-Debug F502.1 Bridge Forwarding Enabled.
050123160225
4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file
050123160225
4-Error X518.8 Unit Update - Invalid PKCS#7 file format
050123160225
8-Debug M570.2 Motorola CM certificate present
050123160225
8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration
050123160225
8-Debug F502.2 Bridge Forwarding Disabled.
050123160224
7-Information X500.0 Attempting Unit Update
050123160219
6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01
050123160219
8-Debug I503.0 Cable Modem is OPERATIONAL
050123160219
8-Debug F502.1 Bridge Forwarding Enabled.