Hi all,
I'm a Comcast user. This morning, I restarted my surf board modem in hopes of seeing a speed increase. Everything now appears to be working fine though I still haven't determined if my speeds have been upped; However, when I checked my modem log, I noticed what appears to be an error during the update process. I don't know how to interpret the log so thought I would post it here. As best as I can tell, it almost seems like they're trying to push the wrong version of software to my modem?
Any comments would be much appreciated. Thanks,
050127101826 4-Error X501.35 Unit Update Failed. 050127101826 8-Debug F502.1 Bridge Forwarding Enabled. 050127101825 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file 050127101825 4-Error X518.8 Unit Update - Invalid PKCS#7 file format 050127101825 8-Debug M570.2 Motorola CM certificate present 050127101825 8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration 050127101825 8-Debug F502.2 Bridge Forwarding Disabled. 050127101824 7-Information X500.0 Attempting Unit Update 050127101819 6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01 050127101819 8-Debug I503.0 Cable Modem is OPERATIONAL 050127101819 8-Debug F502.1 Bridge Forwarding Enabled. 050127101819 7-Information B401.0 Authorized 050127101818 8-Debug F502.3 Bridge Learning Enabled. 050127101818 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully 050127101818 7-Information B0.0 Baseline Privacy 050127101817 7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC 050127101817 8-Debug I500.3 DOCSIS 1.1 Registration Completed 050127101817 7-Information I500.5 Attempting DOCSIS 1.1 Registration 050127101817 7-Information D509.0 Retrieved TFTP Config File SUCCESS 050127101817 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS ************ 8-Debug T503.1 Acquire US with status OK, powerLevel 52, tempSid 286 ************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6 ************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH 050123172225 4-Error X501.35 Unit Update Failed. 050123172225 8-Debug F502.1 Bridge Forwarding Enabled. 050123172224 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file 050123172224 4-Error X518.8 Unit Update - Invalid PKCS#7 file format 050123172224 8-Debug M570.2 Motorola CM certificate present 050123172224 8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration 050123172224 8-Debug F502.2 Bridge Forwarding Disabled. 050123172223 7-Information X500.0 Attempting Unit Update 050123172218 6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01 050123172218 8-Debug I503.0 Cable Modem is OPERATIONAL 050123172218 8-Debug F502.1 Bridge Forwarding Enabled. 050123172218 7-Information B401.0 Authorized 050123172217 8-Debug F502.3 Bridge Learning Enabled. 050123172217 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully 050123172217 7-Information B0.0 Baseline Privacy 050123172217 7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC 050123172217 8-Debug I500.3 DOCSIS 1.1 Registration Completed 050123172217 7-Information I500.5 Attempting DOCSIS 1.1 Registration 050123172217 7-Information D509.0 Retrieved TFTP Config File SUCCESS 050123172217 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS ************ 8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286 ************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6 ************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH 050123170447 8-Debug F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address. 050123170447 4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full. 050123170258 5-Warning B605.10 Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8) 050123170258 4-Error B556.0 Received SA-Map Reject(4-B) error code 8 050123170258 7-Information B601.0 SA Map State Machine Started 050123170151 4-Error X501.35 Unit Update Failed. 050123170151 8-Debug F502.1 Bridge Forwarding Enabled. 050123170150 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file 050123170150 4-Error X518.8 Unit Update - Invalid PKCS#7 file format 050123170150 8-Debug M570.2 Motorola CM certificate present 050123170150 8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration 050123170150 8-Debug F502.2 Bridge Forwarding Disabled. 050123170149 7-Information X500.0 Attempting Unit Update 050123170144 6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01 050123170144 8-Debug I503.0 Cable Modem is OPERATIONAL 050123170144 8-Debug F502.1 Bridge Forwarding Enabled. 050123170144 7-Information B401.0 Authorized 050123170143 8-Debug F502.3 Bridge Learning Enabled. 050123170143 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully 050123170143 7-Information B0.0 Baseline Privacy 050123170143 7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC 050123170143 8-Debug I500.3 DOCSIS 1.1 Registration Completed 050123170143 7-Information I500.5 Attempting DOCSIS 1.1 Registration 050123170143 7-Information D509.0 Retrieved TFTP Config File SUCCESS 050123170143 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS ************ 8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286 ************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6 ************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH 050123164837 8-Debug F504.1 Bridge Ethernet Hook. Failed to learn CPE MAC Address. 050123164837 4-Error F507.5 MAC Filters. Add MAC Address can't add entry. Table is full. 050123164503 4-Error X501.35 Unit Update Failed. 050123164503 8-Debug F502.1 Bridge Forwarding Enabled. 050123164502 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file 050123164502 4-Error X518.8 Unit Update - Invalid PKCS#7 file format 050123164502 8-Debug M570.2 Motorola CM certificate present 050123164502 8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration 050123164502 8-Debug F502.2 Bridge Forwarding Disabled. 050123164501 7-Information X500.0 Attempting Unit Update 050123164456 6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01 050123164456 8-Debug I503.0 Cable Modem is OPERATIONAL 050123164456 8-Debug F502.1 Bridge Forwarding Enabled. 050123164456 7-Information B401.0 Authorized 050123164455 8-Debug F502.3 Bridge Learning Enabled. 050123164455 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully 050123164455 7-Information B0.0 Baseline Privacy 050123164455 7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC 050123164455 8-Debug I500.3 DOCSIS 1.1 Registration Completed 050123164455 7-Information I500.5 Attempting DOCSIS 1.1 Registration 050123164455 7-Information D509.0 Retrieved TFTP Config File SUCCESS 050123164455 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS ************ 8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286 ************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6 ************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH 050123161137 4-Error X501.35 Unit Update Failed. 050123161137 8-Debug F502.1 Bridge Forwarding Enabled. 050123161136 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file 050123161136 4-Error X518.8 Unit Update - Invalid PKCS#7 file format 050123161136 8-Debug M570.2 Motorola CM certificate present 050123161136 8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration 050123161136 8-Debug F502.2 Bridge Forwarding Disabled. 050123161135 7-Information X500.0 Attempting Unit Update 050123161130 6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01 050123161130 8-Debug I503.0 Cable Modem is OPERATIONAL 050123161130 8-Debug F502.1 Bridge Forwarding Enabled. 050123161130 7-Information B401.0 Authorized 050123161129 8-Debug F502.3 Bridge Learning Enabled. 050123161129 8-Debug B961.2 Retrieved CA Cert from Secure DL sector successfully 050123161129 7-Information B0.0 Baseline Privacy 050123161129 7-Information X518.9 Configuration - MMDMMD - Unit Update Enabled by CVC 050123161129 8-Debug I500.3 DOCSIS 1.1 Registration Completed 050123161129 7-Information I500.5 Attempting DOCSIS 1.1 Registration 050123161129 7-Information D509.0 Retrieved TFTP Config File SUCCESS 050123161129 7-Information D507.0 Retrieved Time....... SUCCESS ************ 7-Information D511.0 Retrieved DHCP .......... SUCCESS ************ 5-Warning D3.0 DHCP WARNING - Non-critical field invalid in response ************ 4-Error D530.8 DHCP - Invalid Log Server IP Address. ************ 5-Warning D520.2 DHCP Attempt# 1 BkOff: 5s Tot DSC:1 OFF:1 REQ:1 ACK:1 ************ 7-Information D0.0 DHCP CM Net Configuration download and Time of Day ************ 7-Information T500.0 Acquired Upstream .......... SUCCESS ************ 8-Debug T503.1 Acquire US with status OK, powerLevel 51, tempSid 286 ************ 8-Debug T505.0 Acquired Upstream with status OK ************ 7-Information T501.0 Acquired Downstream (591000000 Hz)........ SUCCESS ************ 8-Debug T509.0 Acquired DS with status OK, DS Freq 591000000, US Id 6 ************ 7-Information I510.0 *** BOOTING *** SB4200-1.4.8.17-SCM01-NOSH 050123160226 4-Error X501.35 Unit Update Failed. 050123160226 8-Debug F502.1 Bridge Forwarding Enabled. 050123160225 4-Error E107.0 SW Upgrade Failed after download - Incompatible SW file 050123160225 4-Error X518.8 Unit Update - Invalid PKCS#7 file format 050123160225 8-Debug M570.2 Motorola CM certificate present 050123160225 8-Debug M571.7 CM Cert Upgrade Enabled. Initiate after Registration 050123160225 8-Debug F502.2 Bridge Forwarding Disabled. 050123160224 7-Information X500.0 Attempting Unit Update 050123160219 6-Notice E102.0 SW Download INIT - Via Config file doc11/doc11_msb4200_v1_silver_c01 050123160219 8-Debug I503.0 Cable Modem is OPERATIONAL 050123160219 8-Debug F502.1 Bridge Forwarding Enabled.