RE: TELGUARD TG1-express with panel sending 4+2 20PPS format...
We are attempting to connect Telguard TG1-express cdma to a DSC 5010 panel sending 4+2 20pps format.
TG1-express specs state that it will work with 4+2 20pps signals (also 10pp s and 40pps).
TG1-express's kissoff tone to the panel seems to be incorrectly timed or of f-freq... with result that the DSC panel does not shut down after transmitt ing first 2 rounds... instead it sends 6 more rounds, hangs up then redials 7 more times... resulting in 32 identical alarm signals delivered by Telgu ard to the monitoring station for each panel trip.
Yes, 'if' the DSC lockout code were known, could change DSC panel format to CID or SIA. Don't want to default, and reprogram, the panel.
Very nice folks at Telguard are working on this as we await...
Has any other dealer experienced this, or similar Telguard issue? And how w as it resolved?
Thx, 911