Does anyone know if a class action lawsuit has been brought against Verizon for requiring active local phone service in order to utilize their $29.95/month DSL service? I have tried contacting them several times regarding this requirement and get bounced from department to department.
I subscribed to their DSL service for a year, but cancelled it because it was costing me more than $50/month when combined with the basic local phone service (in addition to the $55 phone line connection fee). I didn't even have a phone connected to that line because I rely solely on my cell phone.
This requirement seems like a mechanism for Verizon to increase their revenue. If anyone can give me a scientific explanation for why local phone service must be activated prior to obtaining DSL service, please let me know. It seems like a clerical requirement on their end because it's easy to check where service extends by typing in the 10-digit phone number. It also speeds the work order through their system because you are relying on one UniqueID (the phone number). But, Verizon could create a phone number for an account and bill it only for DSL service.
If there is no scientific reason for requiring this additional service, I am interested in pursuing a class action suit against Verizon for this practice.
Jen