. . . and they say they won't be able to repair it until day six (out on Thursday, to be repaired on Tuesday).
They say the RT is the problem -- which, if true, would seem to me to affect more people than just me, so why would it take them so long to dispatch a repair tech? Is a six day repair interval typical for SBC? How about for Verizon or BellSouth?
How long do cablecos take to restore their cable modem service?