Having trouble with Bell sympatico. Everytime the phone rings it knocks the modem out. The DSL light goes out and then it must reset itself. Filters are installed on every phone. It does'nt seem to happen when we place a call only incoming. Any ideas?
Efficient networks Modem
Mar 19, 2005
5 Replies
Buy another filter. Swap out filters one by one.
Don't forget the alarm system, satellite box or the extension in the garage...
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Have you called 611 and reported the issue to your phone company? or
877sbcdsl5 (hint: say you have intermittant synch [true enough], this is the fastest route to have a dsl line technician look at it)?Or
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Results 1 - 5 of about 5 for loss of connection when phone ringsSorted by Relevance Sort by dateFAQ » Ameritech - SBC FAQ » DSL works only with phone off-hook, known as High Open? ... caused by a "high open". The phone line consists of... line between you and the phone company's equipment must... be a tight, low-resistance electrical connection for the line... at splice points in copper phone cable can cause
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Call the 'phone company, and have them check the line.
Sometimes telcos install an MTU (maintenance test unit, also known as half ringer) on the line. An MTU can cause problems similar to what you describe. The 'phone company can it if that is the problem.
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