I am now working part time as an installer of CaptionCall video phones for the hard of hearing.very neat device for older folks! Often the phones are hard wired to a router near a computer, BUT, just as often the client wants the phone in another room so a wireless router is needed. The catch is that the client often owns a wireless router with some kind of encryption. The phone firmware will find the router and lets me pick the connection method and encryption method, BUT(second, very big but), I have to manually enter the WEP (or equivalent) code and very often the client has no real clue what it is. Yes, I look on the bottom of the router and sometimes there is an accurate code, but many times that has been changed. I know I can often query the router via a browser using 192.168.1.1 but that does not always work and even if it does I do not like to mess with client equipment (what if I accidentally change something). Furthermore sometimes the codes are hidden. SO... Is there a program or easy method to get the code info from wireless routers? Program needs to be USB stick portable. Could be from the "cloud" if it is from a legit place. Links?? Experience(s). I, obviously, am not very experienced with this particular aspect of the installation.